by Juliayn Scales on April 30, 2018
3 min read
Candidates are being asked to participate in video interviews as organizations in many industries adopt the technology for hiring. Use of video interviewing solutions is changing the hiring experience for candidates. How do candidates view this technology-enabled approach?
Candidates are being asked to participate in video interviews as organizations in many industries adopt the technology for hiring. Use of video interviewing solutions is changing the hiring experience for candidates. They may be asked to participate in a live interview via video, or record their answers to a set of video, voice-only or text questions from the employer using the interviewing platform. How do candidates view this technology-enabled approach?
In 2016 Lighthouse research, candidates ranked a video interview higher than both resumes and employment assessments when asked what helps them differentiate themselves to an employer.1 In fact, about half of the candidates surveyed said that video interviews are the most valuable tool in helping them stand out.
Purpose-built interviewing solutions are designed to improve candidates’ experience with hiring in addition to the business value they provide for employers. Interviewing technology offers many benefits to candidates:
Candidates are embracing this feature of interviewing platforms. Data indicates that a majority of candidates quickly take advantage of the convenience offered by automated scheduling applications in purpose-built interviewing technology. Tracking of scheduling application use by Montage’s global client base reveals that 54% of candidates schedule within the first two hours of the invite, and 84% schedule within 24 hours.4
When early adopters first started using interviewing platforms, some had concerns that video interviewing would reduce human interaction in the hiring process. Those concerns have diminished as experience has shown interviewing technology supports a more personalized candidate experience. Live interviews happen more frequently. As mentioned previously, candidates have the satisfaction of presenting themselves well beyond their resume or application. High-potential candidates can spend more time talking with recruiters who are freed from administrative work by the technology. Employers also use purpose-built platforms to increase their communication with candidates and drive a feeling of greater connectivity.
About ten years ago when use of video interviewing started to grow, it was an approach new to job candidates. Since then, many candidates have experienced video interviews. In addition, the workforce has changed. Today, millennial “digital natives” (ages 22-37) are the largest generation in the workforce.5 Digital engagement is expected by modern candidates, and good interviewing technology affirms that expectation. For candidates who have entered the workforce within the last decade, interaction with interviewing platforms has become the norm.
Through interviewing technology hiring is becoming more candidate-centric, a transformation that has value for candidates and employers. As an interviewing technology pioneer, Montage has always focused on the candidate experience. Our solutions bring candidates and hiring teams closer together for the benefit of both. Our technology is proven to help global organizations deliver a branded, positive candidate experience.
1. Lighthouse Research November 2016 Pulse Survey
2. 2017 Talent Board North American Candidate Experience Report
3. Survey of candidates after experiencing a Montage interview
4. 2017 Montage use data
5. Pew Research Center, April 2018