Montage: Online Video Interviewing | Blog

Is It Time to Set SLAs with Your Hiring Managers?

Are you in a rule-setting, by-the-book type of organization? Or recruiting for the type that relies on open communication and a verbal commitment to deliver on promises? Though it may seem like Service Level Agreements (SLAs) for talent acquisition naturally fit well with the first scenario and not at all with the second, that’s really not the case.

Wherever your company falls on the formal-informal culture continuum, if you’ve dismissed the idea of using SLAs in hiring, it’s time to reconsider. SLAs have been catching on with in-house talent acquisition teams (i.e. your competitors) in the last few years after their debut as a recruitment process outsourcing best practice.

Topics: Talent Acquisition Research and Insights

Getting Your Company to Buy Into the Candidate Experience

So much of talent acquisition news today concerns the candidate experience, and TA professionals know why: 86% of recruiters say the job market is candidate-driven in their industry sectors. They realize their hiring process must with align with candidates’ expectations or they’re just spinning their wheels. However, not everyone inside an organization may see the need to put time and resources into delivering a great candidate experience. Some TA departments face an uphill battle when it comes to making the changes required. We’ve certainly seen this in our experience with potential new video interviewing clients.

Topics: Talent Acquisition Research and Insights Recruiting Advice

What's Driving the Rise in Video Interviewing?

Five years ago, companies using video interviewing were the early adopters, those willing to try new technology in order to get a jump on their competitors. Today, video interviewing is mainstream - the data backs that up. In the most recent class of CandE Award winners, 75% use video interviewing. Nearly 80% of companies with more than 5,000 employees have conducted video interviews1. The number of organizations likely to buy a purpose-built video interviewing solution has increased by 30% over the last two years2. So what’s driving the rise in video interviewing? The core value proposition of purpose-built solutions has changed. What was once mainly time and cost savings has evolved into support for the strategic drivers of highly effective talent acquisition.

Topics: Talent Acquisition Research and Insights Hiring Best Practices

CandE Data Gives Voice to Candidates

Last week Talent Board Co-Founder and Chairman Elaine Orler revealed some lessons learned from the most recent CandE research. This annual research and awards program aims to help employers improve the candidate experience by evaluating how companies and candidates engage during the hiring process. The data for North America is comprised of confidential survey responses from more than 200 companies and 130,000 candidates. Montage has been a program sponsor for several years now.

Topics: Candidate Experience Talent Acquisition Research and Insights

Job Candidates Prefer In-Person Interviews

Recent research from ManpowerGroup Solutions gets to the root of engaging job seekers with the overarching message "one size does not fit all." Hey, that's great reinforcement for why we exist! Here are a few of the research findings:

  • Candidates would rather be interviewed in person alone with the hiring manager than any other interview construct (phone, video, group).
  • Employers must tailor their interviewing methods and style to the talent profile they wish to reach.
  • >35% of candidates want more frequent interaction and more information from the employer during the hiring process
Topics: Talent Acquisition Research and Insights Purpose-built for Hiring

Video Interviewing Helps Create Candidate Engagement

The latest job seeker research out by ERE Media about, the website that lets people share their job experiences and salary information to help others make better job decisions, should highlight the importance of companies' online presence and branding. According to the report, 48% of job seekers use, and nearly all of these candidates are in income brackets between $25K and $74,999K.

48% of job seekers use

One of the most interesting revelations is how job seekers use the site’s information: Nearly 50% visit before they start looking for top employers, and about 22% use it after they’ve viewed an employer’s job posting. That means a good majority of your candidates already have some ideas in mind about your company before they even apply. Getting and keeping them engaged right from the start is critical. Easier said than done? Not when you have purpose-built video interviewing technology available to power up your talent acquisition.

Nearly 50% of job seekers visit before they view top employers. 

Topics: Candidate Experience Talent Acquisition Research and Insights Recruiting Advice

Can You Spot the Fake?

In this day and age, you can get to know a person pretty well just by looking at their Facebook page. You’d think it would dramatically cut down on the tall tales people tell, but there are still those out there willing to, shall we say, bend the truth? As a recruiter or hiring manager, that’s a red flag at the very least. Take this little quiz to see how good you are at spotting the fake:

Topics: Talent Acquisition Research and Insights Hiring Best Practices

HCI Webinar Learning: The Strategic Value of Video Interviewing Continues to Evolve

If I had to pick just one theme from yesterday’s HCI webinar on video interviewing by Kyle Lagunas, principal analyst at Lighthouse Research & Advisory, it would be this: Don’t get left behind. Video interviewing solutions continue to evolve as early-adopter companies find new uses for the technology. The strategic value of video interviewing continues to grow while the operational benefits maintain. As a result, there is a widening gap: Companies that have integrated video interviewing technology into their hiring process have an increasing advantage over those who have not. If you’re in the exploratory stages with video interviewing, there may be more urgency around this technology than you’ve realized.

Topics: Talent Acquisition Research and Insights Hiring Best Practices Recruiting Advice

Another Good Reason to Celebrate Employee Appreciation Day: Resilience

Tomorrow is Employee Appreciation Day in the U.S., and many companies will be taking the opportunity to thank their hard-working staff. If your organization is not one of them, maybe this is the year to re-consider your strategy.  Research and statistics abound on the strong link between employee recognition and better business performance. There’s a great infographic which sums up the stats, including Gallup’s finding that higher employee engagement leads to 50% higher productivity, and the SHRM/Globoforce survey, which found when companies spend 1% or more of payroll on recognition, 85% see a positive impact on engagement.

Topics: Talent Acquisition Research and Insights

Recognize these 4 Candidate Types? Win Them All with Video Interviewing

Recruit for long enough and you begin to see similarities in the candidates pushing through your pipeline. We all have our differences, but there may really be only a few types of people (specifically 5 or 7 or 16 depending on which personality test you like).  Working in the HCM space, I’ve noticed job candidates often fall into one of four broad categories. As a hiring manager, I’ve found that video interviewing is appealing to each of these candidate types, for different reasons.

Topics: Candidate Experience Talent Acquisition Research and Insights